Policies, procedures and legal...

The Robert Owen Group has a number of policies and procedures that cover all of our courses, projects and activities.  Our policies and procedures demonstrate our belief in certain principles of behaviour and most importantly provide guidance. Our policies and procedures are regularly reviewed and updated to maintain best practice.

Legal Notice

Unless otherwise stated, all material on this web site is copyright of The Robert Owen Group.

The Robert Owen Group makes every effort to ensure that the information contained in this web site is accurate.  However, we recommend that you always telephone the office to confirm before making any commitments.

Conditions relating to course information

The Robert Owen Group’s prospectuses and web pages are intended as a general guide to our courses and form no part of any contract between you and the Robert Owen Group.

The prospectuses and web pages are prepared in advance of the academic year to which they relate.  Although reasonable steps are taken by the Robert Owen Group to provide the courses and services described, the Robert Owen Group cannot guarantee the provision of any course or facility.  Any course may be altered or withdrawn owing to circumstances beyond the Robert Owen Group’s control e.g.

  • Industrial action
  • Lack of demand
  • Departure of key personnel
  • Change in Government policy
  • Withdrawal or reduction of funding
  • Change of Law
Further policies

Privacy Policy

Data protection

Quality Management Systems

Admissions complaints procedure

Complaints procedure

Vision & Service Delivery Plan